FAQs

We run our business online only, so we don't have the high costs of a store or local warehouse. Those savings go straight to you, which lets us offer premium offset and screen printing supplies at fair, wholesale prices.

Your supplies ship straight from the manufacturer's facility. That means your ink and chemicals haven't been sitting on a distributor's shelf — you get a fresher product with a longer shelf life.

No. We're an online-only business, so we don't have a pickup counter or retail space. Every order ships straight to your shop through a national carrier.

Yes. We only work with respected manufacturers, and in most cases we're an authorized dealer or distributor. Every product we sell is authentic and factory-direct — we don't sell generic or white-label substitutes.

Screen printing supplies have been available since September 1, 2026. We're an authorized partner of Texsource, a leading screen printing supplier in the U.S. We're adding products daily, including inks, emulsions, and reclamation chemicals, alongside our offset pressroom lines.

Yes. Even though we're online-only, we bring over 20 years of printing industry experience to every order. If you have questions about product compatibility or how to use something, we're happy to help — or connect you directly with the manufacturer's technical experts.

Once your order ships from the manufacturer, you'll get an automated email with tracking info. We send tracking numbers as soon as the carrier confirms the shipment, usually within one business day of it shipping.

We serve commercial print shops across the continental U.S., plus Alaska and Hawaii. We can also support customers overseas if they use a U.S.-based freight forwarder.

We accept all major credit cards (Visa, MasterCard, American Express, procurement cards, and more), plus PayPal. We can also accept corporate checks with prior approval, and Western Union money transfers. Every transaction is protected with industry-standard encryption.

We stand behind everything we sell with a 100% satisfaction guarantee. If you have an issue with a product, contact us at office@stargraphicsupplies.com and we'll make it right.