How to Order

Find Your Products

Search for specific items or browse our product categories. Click on any item to view technical details and specifications.

Choose Your Options

Select your required options, such as size or material.

Click Add to Cart. A pop-up lets you continue shopping, view your cart, or go straight to checkout.

Start Your Checkout

• Email: enter your preferred email address for order correspondence.
• Account: log in to an existing account, create a new one, or select "Check out as Guest."

Need to add more items? A link on the screen returns you to the shop.

Shipping and Account Numbers

Enter your shipping address and review these shipping cost options carefully:

• Option 1 – Standard STAR Shipping: the calculated shipping cost is added to your order total.
• Option 2 – Use Your Account: select this only if you want shipping billed to your UPS or FedEx account.
  Required step: you must enter your UPS or FedEx account number in the Order Comments box. We pass that number to the manufacturer, who uses it when creating the shipping label.

Coupons and Payment

• Coupons: enter a valid discount code in the coupon box before proceeding to payment.
• Payment: enter your credit card or preferred payment information.

Terms and Place Order

Check the box to agree to our Terms and Conditions — this is required to process your order. Once checked, click the button to place your order. For additional detail, see our Terms of Sale.

Check Your Email

Once your order is successfully placed, you'll receive an automated email confirming we've received it.

Order Processing

We process your order within 1 business day and send it to the manufacturer or supplier for fulfillment. Their own order processing typically takes 1–3 days. Anticipated shipping dates depend on their current stock and whether the product needs to be custom manufactured. We'll notify you of any unexpected processing issues or delays.